“Personal information” is defined to mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person.
Sensitive personal data or information of a person to mean personal information about that person relating to:
Information that is freely available in the public domain will not be regarded as sensitive personal data or information.
We at Promorphosis Pvt. Ltd. are fully committed to complying with the requirements of the data protection and privacy regulation.
The following summary identifies the steps taken by us to ensure data protection and privacy in our service.
During the development of the software, we assessed all the risks in the processing of personal data and we remediated those risks with mitigation processes together with risk control measures. This reflected in all our software. We ensure that we seek only as much information as is required for providing the service efficiently and accurately.
We adhere to the regulations and we accommodate the regulations in terms of our data processing obligations.
We ensure that our applications are hosted on ISO 27001 compliant server and the data received by them is stored in ISO 27001 certified data centres.
All the data transmitted to our service is transferred in an encoded manner using secure TLS (Transport Layer Security). TLS is a secure and proven standard used by banking industry for transmission of sensitive financial data. You can identify secure TLS connection through presence of additional S after http (i.e. https://…). We use suitable technical and organizational security measures to protect your data against accidental or intentional manipulation or unauthorized access. We are continuously working to improve our data protection and security methods as the technology progresses.
By default, all of your data and your customers data transmitted to us is stored and processed within India. Only the final results are transmitted outside India if you are located outside India. The transmitted data is always sent over a secure (TLS) communication channel.
All our software accommodates the security features that help you achieve compliance with the requirements of data protection, privacy and security. Our software has built-in features that ensure accountability and compliance. These features also have mechanisms built-in to protect against malicious attempt to access the data in an unauthorized manner. All of this communication is encrypted.
When you are storing a user’s / customer’s / patient’s (commonly referred as patient in this document) sensitive healthcare information, you must receive consent from them regarding the purpose of getting and storing their data, sharing information and their communication preferences.
Our software through authentication and authorisation features is designed to allow only the intended persons to use the software. Passwords should be changed periodically using complex character requirements.
Managed and automated backup and restore processes reduce the stress and worry regarding your data. Our processes are secured and automated with backups stored at an offsite location, within India only.
Promorphosis also has limited access to patient information which is Sensitive Personal Information. Promorphosis seeks only absolutely minimal information that is required to provide the service effectively and accurately.
However Promorphosis makes no representation or warranty as to whether information you transmit to the Site will be intercepted by, or otherwise be received by, an unauthorized third party, and you transmit such information at your own risk. Promorphosis shall not be liable for any loss of information howsoever caused whether as a result of any interruption, suspension, or termination of the Service or otherwise.
Promorphosis is not liable for any loss of data technical or otherwise, information, particulars supplied by the User due to the reasons beyond its control like corruption of data or delay or failure to perform as a result of any causes or conditions that are beyond Promorphosis’ reasonable control including but not limited to strike, riots, civil unrest, Govt. policies, tampering of data by unauthorized persons like hackers, war and natural calamities.
Implementation at two levels:
Our software and services are hosted on ISO 27001 certified servers (ISO 27001 is the internationally standard security benchmark, also recommended by the IT Act). The data center is located within India, and is fully compliant with Indian laws.
Promorphosis undertakes not to disclose the information provided by the Users to any person, except in the following circumstances –
It is Promorphosis’ policy to cooperate with law enforcement agencies and other governmental organizations. Promorphosis can, and you authorize Promorphosis to, disclose such information which by law is required to be disclosed to law enforcement or other governmental officials.
Promorphosis reserves the right, at any time and without notice, to change this Privacy and Disclosure Policy, simply by posting such changed policy on our website. Any such change will be effective immediately once it is posted on our website.
Any changes to our privacy and disclosure policy will be posted on our website. Regardless of later updates, we will never use the information you submit in a new way without first providing you with an opportunity to prevent that use.
Promorphosis may set additional cookies or use third party analytics service to collect information about the pages you have visited in this website, how you got to the site and what you click on while visiting the site. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.
The website also sets a new cookie for each visit to the website which is deleted when the user closes the browser. Find out more about how to manage cookies.
We don’t collect or store personal information (e.g. name or address) so this information can’t be used to identify who you are.
If there is any breach on our systems, we are obliged to inform you within 72 hours. You can contact our DPO using the information below regarding Data Protection queries.
Data Protection Officer
Promorphosis Pvt. Ltd.
G-01 A J Arcade, DP Road
Kothrud, Pune 411038
For redressal of any grievance Users may approach the Grievance Officer by
G-01 A J Arcade, DP Road, Kothrud, Pune 411038, INDIA.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.